Case Study: IBM’s Experience with B2B Social Business
Posted by csrollyson in Case study, Conference, tags: Adoption, B2B, Blog, Client, CMO, Collaboration, Community, Customer, Employee, Empowerment, Enterprise, Executive, Human capital, Innovation, Marketing, Sales, SNC, Social network, Web 2.0The example was IBM’s corporate social responsibility and green initiative. They realized it would be incongruent or unsavory to have a (physical) conference for green initiatives in which people would burn tons of CO2 getting there, so they held it in Second Life. The sales conversion ratio was equal to physical conferences.

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